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ROSTAN Technologies is an Oracle Gold Partner supporting live Oracle ERP estates for California businesses — technology and SaaS companies running Oracle Database underneath their own products, biotech and life-sciences firms, and mid-market enterprises on Oracle EBS or Fusion Cloud. Our Application Managed Services cover the full run-state of an Oracle system after go-live: incident resolution, patching, performance tuning, Oracle DBA work, month-end close support and small enhancements, against an agreed SLA.
Support is delivered by our Oracle practice in India — we do not have a California office, and we do not claim one. What we offer instead is a roughly 12.5–13.5 hour gap to Pacific Time, the widest of any US region we cover: your full working day sits inside our overnight, so issues logged in the morning are already being worked well before you're back online the next day.
Pacific Time is 12.5–13.5 hours behind India. Almost your entire working day falls inside our night shift, which means Bay Area and Southern California teams get the longest genuine overnight coverage window we offer anywhere in the US.
Companies running Oracle Database as infrastructure — not just as an ERP backend — need DBA support focused on uptime, performance and patching cadence rather than finance-close calendars. That is a different skill set, and it is what our DBA team is built around.
Regulated environments need documented, auditable change control on every patch and configuration change. Our monthly service reporting is built to be handed to an auditor, not just read by IT.
For California businesses evaluating a move off Oracle Premier Support, third-party AMS is a real cost option for stable, well-understood Oracle EBS environments — with the same root-cause discipline described on our main Oracle AMS page.
California clients get the same L1, L2 and L3 model, the same module coverage and the same operating discipline described on our main Oracle Application Managed Services page — root-cause tracking rather than "issue resolved", problem management for repeat tickets, and monthly service reporting you can audit.
That page also publishes the real workload breakdown from our own service desk: 6,245 Oracle tickets across 11 enterprise environments over 27 months, and what they were actually about.
See the full Oracle AMS model & ticket dataWe will review your last six months of Oracle tickets and show you how much of it was avoidable. No cost, and no obligation to move your contract.
We will review your last six months of Oracle tickets and show you how much of it was avoidable. No cost, and no obligation to move your contract.
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