Privacy Policy

ROSTAN Technologies Pvt. Ltd. ("ROSTAN", "we", "us", or "our") is committed to protecting the privacy of our website visitors, clients, and users of our applications and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rostantechnologies.com, use our document portal, or interact with our services and integrations (including Google services).

1. Information We Collect

We may collect the following types of information:

• Personal Information — name, email address, phone number, company name, and designation that you voluntarily provide through our contact forms, enquiry forms, document portal registration, or AWS credit applications.
• Documents You Upload — files and documents you submit through our secure client portal for business processing purposes.
• Usage Data — IP address, browser type, pages visited, time spent, and referring URLs, collected automatically through analytics tools.
• Cookies and Tracking — we use cookies and similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services and applications;
• Process your enquiries, applications, and document submissions;
• Communicate with you regarding services, support, and updates;
• Improve our website, products, and customer experience;
• Comply with legal obligations and prevent fraudulent activity.

3. Google User Data & API Services

Our application may integrate with Google services (including Google Search Console and Google Analytics) using Google APIs. When you authorize access:

• We access only the data necessary to provide reporting and analytics functionality (such as search performance, traffic statistics, and indexing status).
• ROSTAN's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• We do not sell, share, or transfer Google user data to third parties, nor use it for advertising purposes.
• Access tokens are stored securely and used solely to retrieve analytics and search data on your behalf. You may revoke access at any time through your Google Account settings.

4. How We Protect Your Information

We implement industry-standard security measures including encryption, access controls, secure servers, and tokenized authentication to protect your data. Documents uploaded to our portal are stored in private, non-public storage accessible only to authorized personnel.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information only:

• With trusted service providers who assist in operating our business, under confidentiality obligations;
• When required by law, regulation, or legal process;
• To protect the rights, property, or safety of ROSTAN, our users, or others.

6. Data Retention

We retain personal information and documents only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: